How we use cookies

Cookie files contain anonymous information and are used on our website to help us identify you from other users, and to help us provide you with a better website experience. For example, when you give permission for cookies to be used, your computer or mobile device will remember your preferred settings each time you log in.

Cookies used on SurvPal

  • Strictly Necessary cookies – these cookies are essential for the website’s operation. For example, accessing secure areas of the website and using our e-billing services.
  • Performance cookies – these cookies provide us information about how users use the website. For example, which pages users visit most and information about any error messages.
  • Functionality Cookies – these cookies remember your choices to allow us to personalise your user experience. For example, by remembering your choice of layout and colour coding of the Tracking Board.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Please note that if you decline, this may prevent you from taking full advantage of the website.

How to manage cookies

Most web browsers allow control of cookies using browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Personal data

Cookies do not contain personal information and are just a unique string of letters and numbers.  Further information on how we protect your privacy, and when and how we use your personal data, can be found in our Privacy Policy.

How to contact us in case of any questions

For requests and questions about our Cookie Policy please email The Data Protection Officer at or write to The Data Protection Officer, SurvPal Ltd, Upper Floors, Church Road, Poole, Dorset. BH14 8UF.

We regularly review our Cookie Policy to ensure that it is up-to-date. This Cookie Policy was last updated on 1 August 2019.

2018 - SurvPal Ltd